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COUNT-ON-ABLE CX

Creating Customer-Centered
Teams of the Future™

Are your employees overly optimistic about the strength of their customer relationships?

  • How do you know you have a real pulse on the depth of your customer relationships?
  • Do you have the right strategy based on their words for maintaining your existing customers?
  • Are you leveraging your existing customers' feedback to guide you on your next best suite of products to bring to market?

Who is COUNT-ON-ABLE CX ?

One of Count-On-Able CX’s superpowers is coaching and up-leveling effective communication across customer-facing teams. Count-On-Able CX works with businesses using coaching and consulting expertise to ensure that executives, managers, and customer-facing teams are in touch with their customers, business partners, investors, and employees.

Since 2014, Count-On-Able CX has worked with over 300 businesses to create a solid foundation for creating and managing their businesses with clear and easy-to-thrive action plans. Count-On-Able CX’s principles for team alignment, and customer satisfaction distilled into the book Count-On-Able™, is a time-tested, principles-centered accelerator program that helps companies develop leaders, gain momentum, thrive, grow, and close profitability gaps in 90-day sprints.

Count-On-Able CX’s strengths are the driving forces that shift companies from the old outdated disempowering paradigm to the NEW and MODERN paradigm for self-directed and self-generating customer centric teams that expand beyond performance barriers through the Count-On-Able™ method.

Who is
COUNT-ON-ABLE CX ?

One of Count-On-Able CX’s superpowers is coaching and up-leveling effective communication across customer-facing teams. Count-On-Able CX works with businesses using coaching and consulting expertise to ensure that executives, managers, and customer-facing teams are in touch with their customers, business partners, investors, and employees.

Since 2014, Count-On-Able CX has worked with over 300 businesses to create a solid foundation for creating and managing their businesses with clear and easy-to-thrive action plans. Count-On-Able CX’s principles for team alignment, and customer satisfaction distilled into the book Count-On-Able™, is a time-tested, principles-centered accelerator program that helps companies develop leaders, gain momentum, thrive, grow, and close profitability gaps in 90-day sprints.

Count-On-Able CX’s strengths are the driving forces that shift companies from the old outdated disempowering paradigm to the NEW and MODERN paradigm for self-directed and self-generating customer centric teams that expand beyond performance barriers through the Count-On-Able™ method.

Who do we serve?

“Attempting to be all things to all customers tends to result in underserving everyone. Even the strongest company or brand will be positioned to serve some customers better than others,”

- Roger Martin and A.G. Lafley

CEOs

...that want to have a business and a life

BUSINESS OWNERS

...that want to prepare to sell their business without a 5-year earn-out

EXECUTIVES

...that are tired of hearing why work is not done

ENTREPRENEURS

...that want to accelerate the speed of employee and vendor deliveries

Who do we serve?

“Attempting to be all things to all customers tends to result in underserving everyone. Even the strongest company or brand will be positioned to serve some customers better than others,”

- Roger Martin and A.G. Lafley

CEOs

...that want to have a business and a life

BUSINESS OWNERS

...that want to prepare to sell their business without a 5-year earn-out

EXECUTIVES

...that are tired of hearing why work is not done

ENTREPRENEURS

...that want to accelerate the speed of employee and vendor deliveries

What do we do?

Count-On-Able CX offers a scalable, end-to-end customer experience management platform that collects, measures and distributes customer data and provides clarity into all aspects of a company’s accounts, products and service teams making it easier for businesses to gain real-time visibility into revenue, renewals and retention.

The customer insights you need without the hassle...

Collect

Count-On-Able CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account.

Measure

Measuring the client experience is an extremely powerful tool for growth in any organization – if it is measured correctly, analyzed accurately, and delivered to those who can do something about it.

Distribute

By distributing the customer data to product and service teams, it's easier for businesses to achieve real-time visibility into revenue, renewals and retention.

Collect

Count-On-Able CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account.

Measure

Measuring the client experience is an extremely powerful tool for growth in any organization – if it is measured correctly, analyzed accurately, and delivered to those who can do something about it.

Distribute

By distributing the customer data to product and service teams, it's easier for businesses to achieve real-time visibility into revenue, renewals and retention.

COUNT-ON-ABLE CX

Creating Customer-Centered
Teams of the Future™

Get to Know More About COUNT-ON-ABLE CX!

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